Troubleshooting Microsoft 365 sync issues usecure Help Centre

Comments · 3 Views

This issue occurs only on computers that are running Windows 10, version 1703 or later, and Microsoft 365 version 1807 or later.



Troubleshoot Office 365 Sync and Login Issues

This means that the authentication setup for your sync is no longer valid. This can happen for the a number reasons particularly if your sync authenticates using Delegated Permissions. To update from Azure AD Sync to Microsoft Entra Connect, see the upgrade instructions.

Top questions it leaders have about microsoft copilot (and how to answer them)



  • The sync will fail if the groups you selected to load users from no longer exist in Azure AD.
  • To diagnose and automatically fix several common Microsoft 365 sign-in issues, run the Microsoft 365 Sign-in troubleshooter.
  • The sync will fail if the total number of all users (active or inactive) on your account exceeds the user limit placed upon it if present.
  • Sync failure alerts do not always include a full summary or attachment, you can run a test sync to obtain this data.
  • From sync errors to sign-in challenges and collaboration setbacks, these common Office 365 troubleshooting techniques can restore service quickly.
  • These figures will give you an impression of how far over the limit the account is.
  • Real-time collaboration is at the core of Microsoft 365; however, issues can arise due to permissions, software version conflicts, or connectivity problems.


If your Office 365 is not working properly because it’s outdated, support can handle update problems that prevent essential patches and security fixes from being installed. It seems to be some sort of error with the user not being able to connect and sync with M365 servers. This also started happening out of nowhere about a week expert Outlook tips by FixTechGuide ago. A vast community of Microsoft Office365 users that are working together to support the product and others.

I got an error message that my company has exceeded the number of objects that can be synchronized



Contact MicroSec today and let our experts handle your Office 365 troubleshooting needs carefully and resolve Outlook not sending emails fast professionally. A diagnostic tool that automatically detects and fixes common Office 365 problems. We have reset the router, checked internet speeds, signed in and out of M365 apps, reinstalled apps and checked for Windows updates.



What should I do if my sync failed due to authentication issues?



Troubleshoot Office 365 Sync and Login Issues

TrustedTech delivers unbeatable customer service, with experts in licensing and high-level technicians always on-call to answer your tech issues in-depth. To resolve these issues you should run the steps in this article and check whether the groups in your sync's filtering preference contain users in Azure FixTechGuide email error solutions AD. The Sync Summary email can give further information about this. The Users Loaded count will be 0 if all users fail to meet the system's requirements for user records.

Tools Methods To Use to Troubleshoot Office 365 Issues



Troubleshoot Office 365 Sync and Login Issues

While M365 is highly stable, it’s not immune to occasional disruptions. The sync will fail if the groups you selected to load users from no longer exist in Azure AD. Typically this is because the selected groups have been deleted from Azure AD since the M365 sync was configured on your account. To get the sync working you will either need to delete users or have the user limit on your account increased.
Comments